Panelbot documentation
Panelbot documentation, grouped by section: what Panelbot is, how it works, getting started, capability guides, video demos, escalations, billing, security, and reference.
- Welcome
Welcome is the short pitch: what Panelbot is, who it fits, and what changes for your customers and your team once it is running.
- How Panelbot Works
How Panelbot Works explains the trust model, the safety boundary between the AI and your servers, and where the assistant stops and a human starts.
- Getting Started
Getting Started is the walkthrough that takes a new Panelbot account from empty to a live chat widget answering real customers.
- Capability Guides
Capability Guides describe, one problem area at a time, how Panelbot diagnoses and resolves the tickets your customers actually send.
- Video Demos
Video Demos is a library of 28 short recordings of Panelbot resolving real hosting support scenarios from start to finish.
- Escalations and Tickets
Escalations and Tickets covers what happens the moment the AI stops, your team takes over, and what triggers that handoff.
- For Your Customers
For Your Customers is the short section you can point your customers at, written in their voice rather than yours, so the chat feels less mysterious.
- Plans and Billing
Plans and Billing covers the money side of Panelbot: what each plan includes, what a chat costs against your quota, and how trials and cancellation work.
- Security and Trust
Security and Trust is the section that answers the questions a security-aware buyer asks before turning anything on, from isolation to the audit trail.
- Reference
Reference is the section for questions that do not fit a walkthrough: the FAQ, honest limits, supported platforms, languages, and setup troubleshooting.