Documentation for Panelbot, the AI support layer for hosting companies: setup, integrations, workflows, and safe automation across cPanel and DirectAdmin. https://docs.panelbot.io/recent-changes.xml 2026-09-30T00:00:00.000Z https://docs.panelbot.io/docs/getting-started/main-and-sub-servers/ 2026-09-30T00:00:00.000Z

The server types in Panelbot: full access servers, reseller accounts on a server, reseller servers with limited access, and VPS or dedicated servers.

https://docs.panelbot.io/docs/getting-started/install-agent/ 2026-09-30T00:00:00.000Z

The Panelbot agent is optional. When a panel credential is enough, when the agent helps, and how to enroll, update, or remove it if you install it.

https://docs.panelbot.io/docs/getting-started/add-server/ 2026-09-30T00:00:00.000Z

Connect a cPanel/WHM or DirectAdmin server over the panel API with a scoped credential. No agent, no root, and you see exactly what it can reach.

https://docs.panelbot.io/docs/security/with-and-without-the-agent/ 2026-09-09T00:00:00.000Z

Capability by capability: what Panelbot does with the limited panel credential alone, what needs full server access through the agent, and what is agent only.

https://docs.panelbot.io/docs/security/what-the-agent-can-and-cannot-do/ 2026-09-09T00:00:00.000Z

Full disclosure on the optional Panelbot agent: what it runs, what it cannot run even if Panelbot were compromised, how updates and removal work.

https://docs.panelbot.io/docs/security/permission-tiers/ 2026-09-09T00:00:00.000Z

The three ways Panelbot can connect to a server, and how it grades actions by impact: read-only checks, opt-in fixes, human-approved changes, and a class it never touches.

https://docs.panelbot.io/docs/getting-started/start-free/ 2026-09-09T00:00:00.000Z

Set up Panelbot free: sign up with no card, connect a cPanel or DirectAdmin server over the panel API, embed the widget, and use your 30 chats a month.

https://docs.panelbot.io/docs/security/compliance-and-data-questions/ 2026-07-28T00:00:00.000Z

GDPR roles, DPAs, subprocessors, where Panelbot data lives, retention windows, and whether we train AI models on your data. We do not.

https://docs.panelbot.io/docs/reference/supported-platforms/ 2026-07-28T00:00:00.000Z

Which control panels, billing portals, server software, and hosting tools Panelbot works with, what it does with each, and what is not supported today.

https://docs.panelbot.io/docs/reference/reliability/ 2026-07-28T00:00:00.000Z

What your client portal does if Panelbot is unreachable, how model provider outages are handled, uptime expectations, and where SLAs fit.

https://docs.panelbot.io/docs/reference/languages/ 2026-07-28T00:00:00.000Z

Panelbot replies in the language your customer writes in, across more than 50 languages, with no setting to configure and no separate widget per market.

https://docs.panelbot.io/docs/guides/your-knowledge-base/ 2026-07-28T00:00:00.000Z

Add your own policies and answers so Panelbot replies with your rules, not generic hosting advice. Covers drafts, publishing, and internal-only content.

https://docs.panelbot.io/docs/guides/wordpress/ 2026-07-28T00:00:00.000Z

How Panelbot diagnoses WordPress white screens, critical errors, and database connection failures, fixing common breakage and escalating the rest.

https://docs.panelbot.io/docs/guides/ssl-domains-dns/ 2026-07-28T00:00:00.000Z

How Panelbot diagnoses "site not secure" warnings, expired certificates, and domains that will not open by checking routing and HTTPS validity.

https://docs.panelbot.io/docs/guides/site-down/ 2026-07-28T00:00:00.000Z

How Panelbot diagnoses sites that are down, blank, or throwing 500, 502, or 503 errors, checking whether the site responds and where the failure sits.

https://docs.panelbot.io/docs/guides/email-login/ 2026-07-28T00:00:00.000Z

How Panelbot diagnoses "Outlook keeps asking for my password" by checking the mailbox, quota, sign-in failures, and whether a customer's IP got blocked.

https://docs.panelbot.io/docs/guides/email-deliverability/ 2026-07-28T00:00:00.000Z

How Panelbot diagnoses email that bounces, lands in spam, or never arrives, checking mail routing and SPF, DKIM, and DMARC before any change is made.

https://docs.panelbot.io/docs/guides/blocked-access/ 2026-07-28T00:00:00.000Z

How Panelbot diagnoses "it works on my phone but not here" by checking whether the customer's connection is blocked or the account suspended.

https://docs.panelbot.io/docs/getting-started/what-the-installer-puts-on-your-server/ 2026-07-28T00:00:00.000Z

Every file, service, and account the Panelbot agent installer creates, where each lives, what it can reach, and what the uninstaller removes.

https://docs.panelbot.io/docs/getting-started/switching-from-another-chat/ 2026-07-28T00:00:00.000Z

How to run Panelbot alongside Crisp, Tawk, Intercom, or your existing helpdesk, how to evaluate it on real tickets, and how to phase a rollout.