# Panelbot Docs

> Documentation for Panelbot, the AI support layer for hosting companies: setup, integrations, workflows, and safe automation across cPanel and DirectAdmin.

## Welcome
- [What is Panelbot](https://docs.panelbot.io/docs/welcome/what-is-panelbot/)
- [Who Panelbot is for](https://docs.panelbot.io/docs/welcome/who-its-for/)

## How Panelbot Works
- [How Panelbot works end to end](https://docs.panelbot.io/docs/how-it-works/overview/)
- [What Panelbot can and cannot do](https://docs.panelbot.io/docs/how-it-works/capabilities-and-limits/)
- [Safety and permissions](https://docs.panelbot.io/docs/how-it-works/safety-and-permissions/)
- [When a human takes over](https://docs.panelbot.io/docs/how-it-works/when-humans-take-over/)
- [What the AI does and does not do](https://docs.panelbot.io/docs/how-it-works/the-ai-role/)

## Getting Started
- [Start free on WHMCS or Blesta](https://docs.panelbot.io/docs/getting-started/start-free/)
- [Create your account and sign in](https://docs.panelbot.io/docs/getting-started/account/)
- [Onboarding checklist overview](https://docs.panelbot.io/docs/getting-started/onboarding/)
- [Connect your billing portal (WHMCS / Blesta)](https://docs.panelbot.io/docs/getting-started/connect-billing/)
- [Connect a cPanel or DirectAdmin server](https://docs.panelbot.io/docs/getting-started/add-server/)
- [Server types explained](https://docs.panelbot.io/docs/getting-started/main-and-sub-servers/)
- [Install the optional server agent](https://docs.panelbot.io/docs/getting-started/install-agent/)
- [What the installer puts on your server](https://docs.panelbot.io/docs/getting-started/what-the-installer-puts-on-your-server/)
- [Configure and enable the chat widget](https://docs.panelbot.io/docs/getting-started/configure-widget/)
- [Add the chat widget to WHMCS or Blesta](https://docs.panelbot.io/docs/getting-started/embed-widget/)
- [Invite your team and set roles](https://docs.panelbot.io/docs/getting-started/team-and-roles/)
- [Going-live checklist](https://docs.panelbot.io/docs/getting-started/go-live/)
- [Switching from another chat tool](https://docs.panelbot.io/docs/getting-started/switching-from-another-chat/)

## Capability Guides
- [AI support for WordPress hosting issues](https://docs.panelbot.io/docs/guides/wordpress/)
- [AI support for email deliverability](https://docs.panelbot.io/docs/guides/email-deliverability/)
- [AI support for email login problems](https://docs.panelbot.io/docs/guides/email-login/)
- [AI support for SSL, domains, and DNS](https://docs.panelbot.io/docs/guides/ssl-domains-dns/)
- [AI support for websites down or erroring](https://docs.panelbot.io/docs/guides/site-down/)
- [Your own knowledge base](https://docs.panelbot.io/docs/guides/your-knowledge-base/)
- [AI support for blocked IPs and firewalls](https://docs.panelbot.io/docs/guides/blocked-access/)
- [Reseller, VPS, and dedicated support](https://docs.panelbot.io/docs/guides/reseller-vps-dedicated/)

## Video Demos
- [Video demos: 28 real support chats](https://docs.panelbot.io/docs/demos/)

## Escalations and Tickets
- [How escalation works](https://docs.panelbot.io/docs/escalations/how-it-works/)
- [Support inbox and live chat handoff](https://docs.panelbot.io/docs/escalations/inbox-and-handoff/)
- [What your plan includes for escalations](https://docs.panelbot.io/docs/escalations/what-your-plan-includes/)

## For Your Customers
- [What the chat assistant can do](https://docs.panelbot.io/docs/customers/what-the-assistant-can-do/)

## Plans and Billing
- [Compare Panelbot plans](https://docs.panelbot.io/docs/billing/plans/)
- [Pricing and what each plan costs](https://docs.panelbot.io/docs/billing/pricing/)
- [Free plan terms and the 30-chat limit](https://docs.panelbot.io/docs/billing/trial-terms/)
- [Upgrades, downgrades, and the Free plan](https://docs.panelbot.io/docs/billing/trials-and-upgrades/)
- [Usage, quotas, and credits](https://docs.panelbot.io/docs/billing/usage-and-credits/)
- [Discounts and offers](https://docs.panelbot.io/docs/billing/discounts-and-offers/)
- [Refunds and cancellation](https://docs.panelbot.io/docs/billing/refunds-and-cancellation/)

## Security and Trust
- [Security overview](https://docs.panelbot.io/docs/security/overview/)
- [Data handling and privacy](https://docs.panelbot.io/docs/security/data-handling/)
- [Permission tiers explained](https://docs.panelbot.io/docs/security/permission-tiers/)
- [What the agent can and cannot do](https://docs.panelbot.io/docs/security/what-the-agent-can-and-cannot-do/)
- [With and without the agent](https://docs.panelbot.io/docs/security/with-and-without-the-agent/)
- [Tenant isolation](https://docs.panelbot.io/docs/security/tenant-isolation/)
- [Audit trail and accountability](https://docs.panelbot.io/docs/security/audit-trail/)
- [Compliance and data questions](https://docs.panelbot.io/docs/security/compliance-and-data-questions/)

## Reference
- [Frequently asked questions](https://docs.panelbot.io/docs/reference/faq/)
- [Limits and known boundaries](https://docs.panelbot.io/docs/reference/limits/)
- [Troubleshooting your setup](https://docs.panelbot.io/docs/reference/troubleshooting-setup/)
- [Supported platforms and integrations](https://docs.panelbot.io/docs/reference/supported-platforms/)
- [What happens if Panelbot goes down](https://docs.panelbot.io/docs/reference/reliability/)
- [Languages the assistant supports](https://docs.panelbot.io/docs/reference/languages/)

## Full index
- [Sitemap](https://docs.panelbot.io/sitemap.xml): every page.